Ascension® Luxe Adjustable Power Base

Our foundations vary in height depending on the type of foundation. Below are the heights and available clearance space for each of our foundations.

Our 120-night trial applies to mattresses only. Sheets, mattress protectors, pillows and foundations can be returned 30 days after the date of delivery for a full refund. Should you need to return sheets, mattress protectors, pillows, or foundations, we ask that you package the merchandise and contact us with package dimensions so that we can email you a prepaid shipping label. We then ask that the merchandise be shipped back to our facility at no charge to you. All sales on adjustable bases are final and non-refundable.

Please Note: No returns or exchanges will be offered on clearance items.

2-Year Hassle Free Warranty

Your adjustable base is warranted by the manufacturer against defects in materials or workmanship for a period of two years from the date of delivery to the original Purchaser. During such time, the manufacturer will repair or replace, at no cost to the original Purchaser, any warranted part(s)* found to be defective by the manufacturer, in its sole discretion. This includes all pre-authorized labor and transportation costs incurred with the repair or replacement of any part found to be defective.

5-Year Warranty on Parts

During year 3 through 5 from the original delivery date, the manufacturer will replace any part on the adjustable base found to be defective by the manufacturer, to the original Purchaser. The manufacturer’s liability is limited to the replacement of the defective electrical/mechanical part(s)* ONLY, with the Purchaser responsible for all service, installation, and transportation cost of said part(s).

10-Year Limited Warranty

Not withstanding the above, the manufacturer extends a 10-year warranty on mechanical base parts found to be defective on a limited basis as defined herein. Specifically, the manufacturer warrants that for a full 10 years from the commencement date of this warranty, any defect in the workmanship or the materials used shall be covered. For purposes of this 10-year warranty, it specifically excludes the cover, shroud, platform, legs, actuator lift motors, massage motors, control box, remote controls, power supply, and all power supply cords. The purchaser shall pay 1/5 of the current MSRP of the replacement part, or the entire adjustable base if deemed irreparable at the sole discretion of the manufacturer, multiplied by the number of years after the fifth year from the original delivery date. The manufacturer’s liability shall be limited to the replacement of the defective part(s) ONLY with the purchaser responsible for all service, installation and freight costs for said part. Additional terms and conditions apply.

Register online: https://warranty.ergomotion.com/warranty

Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.

For warranty claims, contact the manufacturer's Customer Service:

1-888-550-3746

info@ergomotion.com

www.ergomotion.com