We’re Here and Ready to Help — Chat, Email, or Call
Instant Help with Live Chat
(Typical Response Time: 1 - 3 Minutes)
Human chat agents are available from
9 am - 8 pm ET, Monday to Friday and
10 am - 7 pm ET, Saturday & Sunday.
Response time may be longer if we are experiencing a high volume of inquiries. We appreciate your patience and understanding!
Quick Support with Phone Call
Limited phone support is available from
11 am - 8 pm ET, Monday to Friday and
10 am - 7 pm ET, Saturday & Sunday.
Give us a call at
Please note that we may be unavailable at times during these hours if we’re experiencing an especially high volume of calls. We appreciate your patience!
We're Closed
New Years Day | Fourth of July | Thanksgiving Day | Christmas Day
Contact Form and Email
(Typical Response Time: 1 Business Day)
Submit a request through our contact form below. We'll follow up via email as soon as possible.
Warranty claims
Please send an email to warranty@brooklynbedding.com to begin a warranty claim.
Please note: Emails not related to warranty claims will not be viewed in this inbox.
Returns
Please send an email to returns@brooklynbedding.com to begin a return.
Please note: Emails not related to returns will not be viewed in this inbox.
Text us
If you have sales questions and prefer to text with us you can request text SUPPORT to +1-833-534-4148. Once you're opted in, you'll receive a text reply within minutes.
By signing up for text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) and help messages from Brooklyn Bedding at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy.